“Concierge-style Tutoring for Academic Success”

FAQs

  • How does this differ from traditional tutoring?

    Traditional tutoring stops when the lesson ends. Our concierge-style service goes further - offering 24/7 communication, tailored guidance, and unlimited support for one fixed fee. Your child gets the help they need, exactly when they need it, while you enjoy the peace of mind that expert advice is always just a message away.

  • Do you really offer a money-back guarantee?

    Yes! At Stratum Tutoring, our priority is simple: we want every child to succeed. We are confident in our personalised approach and the results it delivers, which is why we offer a money-back guarantee. If our service doesn’t succeed in landing your child a place in their desired school, you can feel assured that your investment is protected.

    Ultimately, this guarantee reflects our belief in the strength of our process—and our commitment to putting families first. Terms and conditions apply.

  • How long before the admissions exams/interviews should I enquire?

    Parents are welcome to enquire at any stage of the admissions process. When you get in touch, we’ll carefully assess your child’s situation and give an honest view of how much value we feel we can add. While we often begin working with families well in advance, a common time to start is during the summer holidays before the admissions exams, when focused support can make a real difference.

  • Do you offer mock interviews?

    Yes! We offer mock interviews to help children feel confident and prepared for this vital part of the admissions process. By practising in a supportive setting, they learn how to express themselves clearly, manage nerves, and let their personality shine. When the real interview comes, they’re ready to make the best impression.

  • How does the pricing structure work?

    We keep our pricing simple. Instead of paying by the hour, families pay a one-time fee that covers our full concierge-style service from start to finish. This fee can also be spread across manageable instalments if preferred.

    The exact cost may vary depending on how long we’ll be working with your child before they complete the admissions process. Everything is tailored to your family’s needs, and we’ll explain it fully during the initial consultation, so there are no surprises along the way.

  • Do you tutor in groups?

    We believe children thrive with one-to-one attention. In group lessons, tutors must balance many needs, but individual sessions focus entirely on your child—reinforcing tricky areas, stretching their strengths, and building confidence. It’s more personal, and the most effective way to prepare for success.